Frequently Asked Questions (FAQ)

1. What is Entrepreneurs Sandbox?

Answer:
Entrepreneurs Sandbox is Hawaii’s hub for creativity, technology, innovation and entrepreneurship. Our 13500 square foot facility features coworking space, event and meeting rooms, private offices, and dedicated media space in Honolulu.

2. Where are you located and what are your hours?

Answer:
We are located at:
643 Ilalo St., Honolulu, HI 96813
Our normal business hours are: Monday through Friday 9:00 a.m. to 5:00 p.m.
(Access hours may vary depending on membership type.)

3. What amenities do you offer?

Answer:
Our facility includes:

  • High-speed WiFi.

  • Printing and filtered water.

  • Privacy booths for phone calls/video calls.

  • Meeting and conference rooms with teleconferencing/presentation tools.

  • Event/collaboration spaces with large screen/projector setups.

  • Mail service, private desks/offices for some membership tiers.

  • Roaming access to other coworking locations (for certain memberships).

4. How can I book a room or event space?

Answer:

  • We have 3 meeting spaces, a large events space and CreativeSpace Studio available for reservations. For meeting or room bookings: Room Bookings

  • For event or collaboration space bookings: We offer our large-format space (e.g., 35-foot projector screen, audio/visual equipment) for half-day or full-day bookings.

  • To book, submit the Event Request Form (via our “Event Bookings” page) or contact us at info@sandboxhawaii.org.

  • Setup and breakdown time must be accounted for in your reservation time.

5. What are your cancellation policies for bookings?

Answer:

  • If you cancel an event booking, written notice must be provided at least 14 business days prior to the date of reservation for some room bookings.

  • Cancellations made later than the required notice period will forfeit any fees or deposits.

6. What Coworking membership plans are available?

Answer:
We offer individual membership plans for coworking and access, including:

  • Starter Plan – gives access to 2 coworking passes 9:00 a.m.–5:00 p.m., plus other benefits.

  • Part-time Plan – 10 coworking passes and additional credits.

  • Unlimited Plan – 2:00 a.m.to 12:00 a.m. access (for individual members) plus other premium benefits.

  • Team and virtual memberships are also available; for details visit the Memberships Page

7. What does membership include?

Answer:
Depending on the level of membership, benefits may include:

  • Access to coworking space and collaboration areas.

  • Use of privacy booths, meeting rooms (with certain discounts).

  • Roaming access to other coworking locations in Honolulu via partners (e.g., Hub Coworking Hawaii).

  • Free parking (non-reserved, first come, first served) for some plans.

  • Mail service and business address options (for some membership tiers).

  • Access to amenities such as high-speed WiFi, filtered water, lockers, etc.

8. Is parking available?

Answer:
Yes. Parking is located at the entrance of Lot C (via Ilalo Street). Designated Entrepreneurs Sandbox parking stalls (white painted) are available.
Please note: Parking for members and tenants is first-come, first-served, non-reserved unless otherwise noted. Limited 1-hour parking may be available for non-members/visitors.

9. Can I bring in food & beverage for events/meetings?

Answer:
Yes — we allow outside food and beverages for meetings and events. However, the reservation holder must ensure all garbage is cleared out and that the space is returned to its original condition. Staff can provide extra trash receptacles, bags and cleaning supplies if requested.

10. How do I become a member or schedule a tour?

Answer:

11. Who manages the facility and what is your mission?

Answer:
The facility is operated by Hub Coworking Hawaii (coworking and events) in partnership with the Hawaii Technology Development Corporation (HTDC), which owns the space.
Our mission is to bring together change-agents in Hawaii to enable transformation for a more dynamic and tech-enabled economy.

12. How can I stay updated on upcoming events and announcements?

Answer:
You can subscribe to our email newsletter via our website to receive news, updates and event information.

13. What makes Entrepreneurs Sandbox unique compared to other coworking spaces?

Answer:

  • It blends coworking, events, and a media/sound-stage facility in one 13500 square foot location in Honolulu.

  • Equipped with high-end presentation tools and a 35-foot projector screen event space.

  • Strong emphasis on supporting Hawaii’s innovation ecosystem (tech, creative industries, entrepreneurship) through programming and community.

14. What should I know if I’m new to using the space for an event?

Answer:

  • Make sure your booking includes setup and breakdown time. Reservation times must account for these.

  • If you are moving furniture around, take pictures and videos of the furniture placement so that you can reset the space to its prior condition.

  • If you’re having food or beverages, ensure you clear all trash and leave the space clean.

  • For parking: Be aware that parking stalls are limited and designated for members/tenants; you may need to plan accordingly.

  • Check whether off-hours or extensions are permitted. Extensions are allowed if thefre are no following reservation exists at additional cost.

15. Who do I contact for general inquiries or support?

Answer:
For general inquiries, bookings, memberships or support:
Email: info@sandboxhawaii.org
Phone: (808) 784-4061